Sleepzly
Account Deletion
Last updated November 10, 2026
This page explains how to delete a Sleepzly account and the Sleepzly-held data associated with it. Sleepzly is a product of KSF CONSULTING LLC. It is the web URL intended for Google Play and other store account-deletion disclosures. The full Privacy Policy is at sleepzly.com/privacy.
How to delete your account
You can delete your account from inside the Sleepzly app, or request deletion by email. Both paths cover anonymous accounts and accounts that have been linked with Google or Sign in with Apple.
In the Sleepzly app
- Open Sleepzly on your device.
- Go to Settings.
- Open Privacy & Data.
- Choose Delete my data.
- Confirm the request, then type DELETE when asked.
When Firebase is available, this control asks Sleepzly’s servers to delete Sleepzly-held cloud data for your signed-in account, then deletes the Firebase Authentication account, then clears local app data on the device. If cloud deletion cannot be completed, the app reports the failure and does not claim success. Local data is cleared only after a successful cloud deletion.
By email
Email support@sleepzly.com with the subject line “Sleepzly account deletion request” (or similar). Ask us to delete your Sleepzly account and associated Sleepzly-held data.
To help us find the right account, include one or more of the following if you know them:
- The email address associated with Google Sign-In or Sign in with Apple for Sleepzly.
- The store account email used for a Sleepzly subscription (Google Play or App Store).
- Approximate dates you used the app, and the device type (Android or iOS).
- Any Sleepzly support ticket or order identifiers you already have.
Do not send passwords, one-time codes, payment card numbers, screenshots of full medical records, or detailed health metrics. We may ask follow-up questions to verify that the request is yours. We process email deletion requests for the Sleepzly-held account data we control; we cannot erase every copy held independently by Apple, Google, or other providers.
What Sleepzly deletes
The current in-app deletion flow (and matching server-side account deletion) is designed to remove:
- Your Firebase Authentication account for Sleepzly.
- Your Sleepzly user profile document and the user data tree we store under that account.
- Saved check-ins and journal entries stored in your Sleepzly cloud account.
- Saved AI conversation and voice session records stored in your Sleepzly cloud account (when those features saved data under your account).
- Other Sleepzly-owned cloud records covered by the existing deletion implementation, including AI usage counters we store for the account, server usage records we keep for the account, Sleepzly entitlement mirror documents for the account, related entitlement event records we can locate for the account (subject to technical limits), and referral codes we store as owned by the account.
- Locally stored app data on the device when deletion succeeds in the app (preferences and related on-device caches cleared after a successful cloud wipe).
RevenueCat subscriber deletion is attempted on a best-effort basis when our server configuration allows it. We do not claim that every subscription or purchase ledger copy held by RevenueCat, Google Play, or Apple is erased.
What may remain
Account deletion does not mean every system everywhere is emptied immediately. In particular:
- Some purchase, billing, and subscription records may remain with Google Play, Apple, RevenueCat, or other payment providers under their own policies.
- Analytics, crash diagnostics, security logs, backups, and records we must keep for legal, security, or fraud-prevention reasons may be retained under applicable policies for a period after deletion.
- Third-party processors (for example AI providers, analytics providers, and infrastructure vendors) may have separate retention practices for data they processed while providing services to Sleepzly.
- Website launch-notification emails collected on sleepzly.com are separate from the app account tree; ask via Contact Support or the deletion email address above if you want those removed as well.
We do not claim that all third-party records are immediately erased, and we do not invent fixed retention periods on this page. See the Retention and Account and data deletion sections of the Privacy Policy for the broader policy language.
After deletion
When in-app deletion succeeds, Sleepzly starts a fresh anonymous session on the device. Prior cloud content for the deleted account should no longer be available under that account. If you later link Google or Apple again, that creates a new Sleepzly account relationship unless an existing account already owns that sign-in.
Contact
Sleepzly · KSF CONSULTING LLC. General product questions: Contact Support. For account deletion by email, use support@sleepzly.com with the subject line above, or the button below.